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My blackberry has stopped allowing me to send photos in emails or texts

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Anonymous
Not applicable

on ‎18-04-2013 23:12

on ‎18-04-2013 23:12

I have Blackberry Bold and until recently could send photos by email or text then suddenly this facility seems to have stopped working. Now what happens after pressing send is, uploading for a while then a red cross appears. Any clues as to why this is the case? 

Many Thanks

 

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Anonymous
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In response to MI5

on ‎18-04-2013 23:59

on ‎18-04-2013 23:59

Go to Options > Device > Advanced System Settings > Host Routing Table and press the Blackberry Button (the one with the dots on it) and then press 'Register Now'.

 

Give it 5-10 mins then, while the phone is still on, take the battery out and put it back together. In about a year when the phone starts back up it should be working fine.

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MI5
Level 94: Supreme
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Registered:

on ‎18-04-2013 23:17

on ‎18-04-2013 23:17

Contract or PAYG. If PAYG you need credit to send MMS messages, otherwise try resending your service books.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎18-04-2013 23:59

on ‎18-04-2013 23:59

Go to Options > Device > Advanced System Settings > Host Routing Table and press the Blackberry Button (the one with the dots on it) and then press 'Register Now'.

 

Give it 5-10 mins then, while the phone is still on, take the battery out and put it back together. In about a year when the phone starts back up it should be working fine.

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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎19-04-2013 10:21

on ‎19-04-2013 10:21

@Anonymous wrote:

 In about a year when the phone starts back up it should be working fine.

Smiley Surprised

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎19-04-2013 17:04

on ‎19-04-2013 17:04

@MI5 wrote:
@Anonymous wrote:

 In about a year when the phone starts back up it should be working fine.

Smiley Surprised

Smiley LOLSmiley LOL Well I "LOL'd" at that! Its funny because its true!

 

Oh and remember to try a battery pull! that solves everything "BlackBerry" generally haha

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