Solved: Microsoft/Nokia 535 unable to send MMS messages

Anonymous · ‎14-03-2015

I have a Microsoft 535 on o2 pay as you go and I cannot send MMS messages 😞 I have been in my local o2 shop and seen the guru and he has checked my MMS APN settings and they are correct but I still can't send MMS messages. Has anyone else had the same problem?

Anonymous · ‎14-03-2015

Just to cover everything can you check this is what you have on your phone:

Method 1

This device allows you to reset your settings to default, please try method 1 before method 2.

Tap Settings
Tap Sim and Mobile
Tap Add Internet APN

This will now show as active

Method 2

Tap Settings
Tap Sim and Mobile
Tap Add Internet APN

Enter the following details:

Connection name: O2 Pay and Go

For the Internet APN

Access point Name: payandgo.o2.co.uk
Username: payandgo
Password: password
Proxy address: 193.113.200.195
Proxy port: 8080
Authentication type: PAP

For the MMS APN

Username: payandgo
Password: password
Proxy address: 193.113.200.195
Proxy port: 8080
MMSC address: http://mmsc.mms.o2.co.uk:8002
Authentication type: PAP
PAP Connection type: IPv4

Then tap the access point you just created, and it will show as active

What To Do Next:

Switch your handset off and then back on to complete your settings.

However if you are still experiencing any issues using this service, contact O2 Customer Services, chances are your number needs to have MMs removed and added again on the network, as it's not working.

View solution in original post

Anonymous · ‎14-03-2015

Hi @Anonymous

Can you access the internet ok? Have you got enough balance?

Anonymous · ‎14-03-2015

Hiya, I can access the internet with no problems and I have enough credit on my phone

Anonymous · ‎14-03-2015

I used to be able to send MMS messages on my previous phone (a Nokia C2) with no problems

Cleoriff · ‎14-03-2015

It may be a silly question but have you text ACTIVE to 2020? Turned your phone off and back on again?..

Veritas Numquam Perit

Anonymous · ‎14-03-2015

I think the guru did that

Cleoriff · ‎14-03-2015

@Anonymous wrote:
I think the guru did that

If you don't know for sure it wont hurt to try again....If it doesn't work it looks as if you may have to ring them again sadly...

Veritas Numquam Perit

Anonymous · ‎14-03-2015

@Anonymous what error message do you get? Is it to all numbers?

Bambino · ‎14-03-2015

You might also want to look into alternatives to MMS, such as Whatsapp or even email, as MMS charges can become costly.

I DO NOT WORK FOR O2

Anonymous · ‎14-03-2015

I just get a notification back saying "Can't send message try again"

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