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Messages aren't sending nor am I reciving messages

Georgia97
Level 1: Joiner
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Registered:
My messages aren't sending nor am I reciving messages, this has been happening for quite a while now and it happens up to 1-2 times a week or two but what I mean by not sending or reciving it just says sending and it will say it for hours and I won't recieve messages at the same time and then at 4:00am they send and I recieve the messages.
This is starting to get really annoying because I get important messages.
Thanks
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MI5
Level 94: Supreme
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Registered:
You could try getting a new sim card but it's most likely a network issue.
Check your postcode here to see if any work or faults are reported http://status.o2.co.uk/
If not it's likely just congestion due to over capacity on the network.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Registered:

A couple of things to check first.

Look for mast problems in your area : Service Status

Try cleaning the sim card and rebooting the phone which should reset the network settings.

Next step would be to replace the simcard at your local o2 store.

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MI5
Level 94: Supreme
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I will just add that texts aren't 100% reliable and there is no guarantee that any will be sent.
If it's important info a text should not be relied on alone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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