Lumia 925 cannot receive mms picture messages

Anonymous · ‎22-11-2013

Hi All

I cannot receive mms picture messages i have 2 X lumia 925's one works great the other wont receive mms firstly it would say get content media on the message so i reset it now it just texts me a link to go online to retrieve the message, i got email settings from o2 to manually input but they dont make sense anyone else have this issue.

jonsie · ‎22-11-2013

Call customer service to. check MMS is provisioned on your account.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎22-11-2013

Contacted them and they said MMS settings at their and all ok

MI5 · ‎22-11-2013

If they have sent the settings you need to put them into the phone in the network connections settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-11-2013

Spoke to o2 got the settings still doesnt work geting really annoyed now anyone got anymore suggestions is it a faulty mobile

MI5 · ‎23-11-2013

Not usually. Its either phone or account settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Lumia 925 cannot receive mms picture messages

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