Solved: Lumia 625 Repairable??

Anonymous · ‎01-08-2015

My 625 connection from charger to phone is damaged - can this be fixed relatively cheaply?? If so where's best! I cannot get thru to live chat on 02 for some reason to ask this! Thanks in advance!

Cleoriff · ‎01-08-2015

Hi @Anonymous

Is the phone still under warranty? Either way the best place toi find out the cost of repair is via the Microsoft/Nokia website

http://www.microsoft.com/en-gb/mobile/support/product/lumia625/warrantyandrepair/

http://www.microsoft.com/en-gb/mobile/support/product/lumia625/

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎01-08-2015

Hi @Anonymous

Is the phone still under warranty? Either way the best place toi find out the cost of repair is via the Microsoft/Nokia website

http://www.microsoft.com/en-gb/mobile/support/product/lumia625/warrantyandrepair/

http://www.microsoft.com/en-gb/mobile/support/product/lumia625/

Veritas Numquam Perit

Bambino · ‎01-08-2015

Live Chat will know little or nothing about your charger. Do as @Cleoriff suggests and contact Microsoft directly.

I DO NOT WORK FOR O2

MI5 · ‎01-08-2015

If it's the charger that's damaged, just buy a new one. If it's the phone, as above ^^^

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-08-2015

Hi @Anonymous Do you have any updates on this? Was it the phone or the charger?

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