on 22-08-2013 12:50
on 22-08-2013 12:50
Solved! Go to Solution.
24-08-2013 00:17 - edited 24-08-2013 00:17
24-08-2013 00:17 - edited 24-08-2013 00:17
This is a common issue with the Lumias. Go into settings and make sure your network selection is set to automatic, not manual. Exit back out of this screen and hopefully you should now see a new option to manually enter the apn settings, the ones jonsie posted should work fine!
Texting ACTIVE to 2020 wont work im afraid.
on 22-08-2013 14:14
on 22-08-2013 14:14
If it's a new contract MMS may not be set up on your account yet.
A number being moved to O2 can cause this too.
22-08-2013 14:33 - edited 22-08-2013 14:33
22-08-2013 14:33 - edited 22-08-2013 14:33
22-08-2013 14:51 - edited 22-08-2013 14:57
22-08-2013 14:51 - edited 22-08-2013 14:57
Text ACTIVE to 2020 and save the settings. Reboot phone
You may find that you have a Network app on the phone (Ibelieve you swipe left from the home screen) Open this and select the relevant O2-UK.
You may need to call customer service and make sure MMS is provisioned on your account.
Manual settings if you want to use this method:
Pay Monthly
INTERNET
APN: mobile.o2.co.uk (payandgo.o2.co.uk for PAYG)
Username: o2web
Password: password
rest blank
MMS SETTINGS
APN: wap.o2.co.uk (payandgo.o2.co.uk for PAYG)
Username: o2wap (payandgo for PAYG)
Password: password
WAP gateway (URL): 82.132.254.1
WAP gateway port: 8080
MMSC (URL): http://mmsc.mms.o2.co.uk/
MMSC port: 8002
Maximum MMS size: blank
IP type: IPv4v
Always reboot the phone after changing settings.
on 23-08-2013 07:40
on 23-08-2013 07:40
This seems to be a common issue with Lumia phones. My wife has a Lumia 800 (T-Mobile). I sent her an MMS and she pressed get media content on her Lumia and it appeared to do nothing. About a week later she noticed that the photo I had sent her had eventually appeared! Not sure what the issue is with Lumia phones but the MMS seems to be hit and miss, sometimes the content appears quickly and other times it takes days.
24-08-2013 00:17 - edited 24-08-2013 00:17
24-08-2013 00:17 - edited 24-08-2013 00:17
This is a common issue with the Lumias. Go into settings and make sure your network selection is set to automatic, not manual. Exit back out of this screen and hopefully you should now see a new option to manually enter the apn settings, the ones jonsie posted should work fine!
Texting ACTIVE to 2020 wont work im afraid.
on 17-11-2013 00:13
on 29-01-2016 18:30
on 29-01-2016 18:30
Hi have the same problem,gone into settings but cannot see the network selection, could you please advise?
also I have pay and go what will the apn settings be for that please? many thanks
on 29-01-2016 18:32
on 29-01-2016 18:32
have managed to find my network selection and it is set to automatic, could you tell me I do not have roaming or data connection turned on so I do not incur charges, this will have nothing to do with the MMS will it?
on 29-01-2016 18:37
on 29-01-2016 18:37
You will need data set to on to view mms as pictures are downloaded over data. However, once on, other apps will use data to update and you will incur charges.