cancel
Showing results for 
Search instead for 
Did you mean: 

Lumia 1020 unfocusing issue

Anonymous
Not applicable

I have now been a proud owner of the lumia 1020 for 4 days now and on my second one.

while the screen is perfect with this one, i have noticed that sometimes it becomes unfocused and cant refocus for a short period of time, the pro cam controls for focus are ignored and only objects really close can be focused on

 

i tried a different app to see if it was the app, but the smart cam app also does the same,  anybody else have any issues like this

 

the conditons i used to get this to happen was to take a picture of outside through a window, while only being cm's away from the window

and the second occurance was while i was at night just messing around with the settings, it just stopped focussing  altogether and found that i could focus only on objects being roughly 5 cms away.

 

to resolve it i had to just leave it be and after a short time, seem to fix itself.

 

what do people think?

Message 1 of 2
2,350 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Hi.

Is your firmware up to date.

Have you tried soft resetting it or as a last resort hard resetting it. Make a backup as this can delete data.

Link to how.

http://project-dna.org/how-to-hard-reset-the-nokia-lumia-1020-windows-phone/

View solution in original post

Message 2 of 2
2,338 Views
1 REPLY 1

Anonymous
Not applicable
Hi.

Is your firmware up to date.

Have you tried soft resetting it or as a last resort hard resetting it. Make a backup as this can delete data.

Link to how.

http://project-dna.org/how-to-hard-reset-the-nokia-lumia-1020-windows-phone/
Message 2 of 2
2,339 Views