I upgraded but have not yet received the handset which they said will be delivered next day

[Asima]

Quick question if i have been scammed as i have upgraded my plan was meant to recieve my new handset next day but i haven't received any messages fron o2 or handset when i try to check online i can't see anything i have already paid £300 upfront cost please help

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255