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Huawei E5573B mobile broadband speeds

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rjm67
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on ‎29-01-2019 22:08

on ‎29-01-2019 22:08

Hi,

 

Just checking if Im doing something wrong here, but I can't get anymore than around 1-4Mbps downlaods speeds from this device (and around 12-15Mbps upload) regardless of the device I'm using it with. Iphone, Android and Windows 10 all report similar.  At the moment I'm using it from the top floor of a hotel in Croydon and this time of night is the best speed that I can get.  My iPhone on EE is giving me 11/15Mbps on 4g.  My android phone is on Skymobile (so O2 as well) and that is similar to the Hotspot on 4G, so I'm thinking maybe that's as good as it gets. If that is the case, then is really fit for purpose?  Feedback would be appreciated.

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MI5
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on ‎30-01-2019 07:59

on ‎30-01-2019 07:59

Sounds like you're in a bad signal area or there is a fault with the network.
You can check here https://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎29-01-2019 22:13

on ‎29-01-2019 22:13

Those speeds are perfectly adequate for most tasks. What issues are you having?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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rjm67
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on ‎30-01-2019 07:49

on ‎30-01-2019 07:49

Sorry, I should have said (I was tired) that it's just about ok at that time of night.  Right now though, from a third floor building in Croydon (fairly open location wise) it's totally unusable. I can't even get the Ookla speedtest to work as it gives me a latency timeout from Windows 10 and my iphone app for it is saying 0.04Mbps for download and upload whilst EE 4G is 5.6Mbps for each.

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MI5
Level 94: Supreme
  • 151660 Posts
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Registered:

on ‎30-01-2019 07:59

on ‎30-01-2019 07:59

Sounds like you're in a bad signal area or there is a fault with the network.
You can check here https://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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