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How to activate a new sim in a 4g router

Davidm06
Level 1: Joiner
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on ‎05-10-2020 22:08

on ‎05-10-2020 22:08

A new sim card is arriving tomorrow that I want to put into a 4g router. I got a text saying to activate my sim, I text swap to 20220. However I want to use the sim in a router and not swap it with my existing sim. How should I do this?
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MI5
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‎05-10-2020 22:12 - edited ‎05-10-2020 22:14

‎05-10-2020 22:12 - edited ‎05-10-2020 22:14

@Davidm06 

You'll need to put the old sim in a phone to send the text or call O2 on any of these numbers Guide: Coronavirus Community Help and Support 

However, it would appear that you have upgraded your current contract, so you need to call to stop the upgrade or you'll lose phone functionality.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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