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Anonymous
Posts: 0

How to activate Picture Messages on my phone?

Hello,
For the 3rd time i have been sent a picture message, but everytime i try opening it, it won't work. What can i do?
Many thanks..
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Posts: 80,231
Topics: 572
Solutions: 3,839
Registered: ‎04-01-2009

How to activate Picture Messages on my phone?

[ Edited ]
What phone do you have? Have you had the mms and web settings sent to your phone? Does it give an error message or point you to a website and supply you with a ref number to view?
Try resending the settings to your phone at this link :

http://www.o2.co.uk/apps/getPUK/welcome ... lockMobile

If all else fails, call customer service who should be able to assist
Hope this helps
Highlighted
Anonymous
Posts: 0

How to activate Picture Messages on my phone?

Thanks for your help, i went onto the link that you've sent but it is not what i am looking for, my phone is not blocked, i just can't seem to read a picture message when receiving one.
My phone is a Sony Ericsson 580i.
Everytime i receive a picture message on my phone, it says: Download failed, communication error, please try again later....(i kieep trying but nothing! Smiley Sad )Thanks for your help!
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Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

How to activate Picture Messages on my phone?

[ Edited ]
Try here:

http://o2.co.uk/support/generalhelp/how ... getstarted
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Highlighted
Posts: 80,231
Topics: 572
Solutions: 3,839
Registered: ‎04-01-2009

How to activate Picture Messages on my phone?

[ Edited ]

http://www.o2.co.uk/apps/getPUK/welcome ... lockMobile


OOPS!! :robotsurprised: :robotsurprised: :smileyhappy:
Sorry ....must be sunstroke....copied the wrong link!

perksie has posted the correct link. Thank you perksie :smileyvery-happy:
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Anonymous
Posts: 0

How to activate Picture Messages on my phone?

Hello,

Went onto the link you've sent.

Text PICON to 21400 to enable the service on your account, they've just replied saying that it will take up to 48hours and that they'll text me back soon.
Thanks for your help.
Highlighted
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

How to activate Picture Messages on my phone?

[ Edited ]

http://www.o2.co.uk/apps/getPUK/welcome ... lockMobile

OOPS!! :robotsurprised: :robotsurprised: :smileyhappy:
Sorry ....must be sunstroke....copied the wrong link!
perksie has posted the correct link. Thank you perksie :smileyvery-happy:


Pleasure stevyjones. I sympathise.

I find a short lay down works for me. :smileywink:
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Highlighted
Posts: 80,231
Topics: 572
Solutions: 3,839
Registered: ‎04-01-2009

How to activate Picture Messages on my phone?


Pleasure stevyjones. I sympathise.
I find a short lay down works for me. Smiley Wink

Going on holiday tonight so my head's in the clouds already!! Smiley Very Happy
Highlighted
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

How to activate Picture Messages on my phone?

Well I hope you are going somewhere warm.

Have a good holiday.

ps Bring us back a stick of rock, or a bottle of whisky, I'm not fussy. Smiley Wink Smiley Wink
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Highlighted
Anonymous
Posts: 0

How to activate Picture Messages on my phone?

Thanks for your help guys! I hope it will work!
Have a nice time and good weekend to all!