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Hired Chip&Pin machine.

Anonymous
Not applicable
We have an art exhibition at Keyhaven and hired a Chip pin machine to sell. Worked for one (last week) now no signal and no sales! A complete waste of money and nothing we can do about it.
Message 1 of 20
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19 REPLIES 19

jonsie
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MI5
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Check your postcode for any signal issues http://status.o2.co.uk/
Is it running on a PAYG sim?
If so, check you have credit on it etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 20
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Cleoriff
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Hi @Anonymous

Can't you compain to the people you hired the machine from?

Veritas Numquam Perit

Girl in a jacket
Message 4 of 20
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Anonymous
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Been there. Done that. Not their problem.
Message 5 of 20
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Cleoriff
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@Anonymous wrote:
Been there. Done that. Not their problem.

And yet a machine you hired doesn't work?.....I would think it is their problem if honest. slight_frown

Veritas Numquam Perit

Girl in a jacket
Message 6 of 20
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Anonymous
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What I want to know is when we will get connection back.
Message 7 of 20
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Cleoriff
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@Anonymous wrote:
What I want to know is when we will get connection back.

No-one on here can tell you anything about the connection issues sadly. Have you checked the status from the link given by @MI5?

Veritas Numquam Perit

Girl in a jacket
Message 8 of 20
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MI5
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They have been working on the masts in Keyhaven and it should now be working.

Try restarting the device to see if you get a connection.

Live results for Keyhaven, England, Hants

 
  • Our network is currently working fine

    We've been working on phone masts in this area in the past 24 hours. Sorry if you couldn't use your phone.

    Updated 18:00 (refreshed hourly). Recent faults might not show yet.

     
    Does this not match your experience?
  •  
  •  
    Normal coverage for Voice, text and email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
     
  •  
    Normal coverage for Mobile internet and voice (3G)
    Fast networking. For smartphones, dongles and tablets.
    Sorry, we do not have coverage here.
     
  •  
    Normal coverage for Mobile Internet (4G)
    Seamless connectivity and mobile internet.
    Good outdoors. Patchy indoors. Not good for mobile broadband.
     
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 20
7,184 Views

Anonymous
Not applicable
...but it is not a technical problem with their machine. It is the cellnet providers' problem to resolve. They provide the means by which it works.
Message 10 of 20
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