
on 04-07-2015 14:05
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2015 14:05
Hey all, any assistance would be greatly appreciated. i just bought a Nokia Lumia 735 and it's all set up and good to go, then I go through the '4G Setup Procedure' for new sims and everytime there is a tick beside all the requirements: A phone that works on 4g, a 4g ready tariff and the latest 4g software on your phone. There is however each time I try, a question mark beside 'a 4g sim' and it is definitely a 4g sim - i even checked the code on it and it begins with 4g. I tried the Gurus, but the guy just told me to manually change the internet settings which I did and it made no difference. If anyone could shed any light it would be great. Cheers, Dave.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
04-07-2015 14:16 - edited 04-07-2015 14:18
Hi @Anonymous
Have you tried this?
Edit: I "stole" this from 3 so replace that with O2
To enable or disable 4G on your phone:
- From the homescreen, slide to the left to open the menu
- Tap Settings
- Tap mobile + SIM
- Tap Highest connection speed
- If you want to use 4G, tap it. If you just want to connect to our 3G network, just tap 3G
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2015 14:09
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2015 14:13
Silly question but is 4G available in your area? Check here http://www.o2.co.uk/coveragechecker
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
04-07-2015 14:16 - edited 04-07-2015 14:18
Hi @Anonymous
Have you tried this?
Edit: I "stole" this from 3 so replace that with O2
To enable or disable 4G on your phone:
- From the homescreen, slide to the left to open the menu
- Tap Settings
- Tap mobile + SIM
- Tap Highest connection speed
- If you want to use 4G, tap it. If you just want to connect to our 3G network, just tap 3G

