Help accessing 4G for Nokia Lumia 735

[Anonymous]

Hey all, any assistance would be greatly appreciated. i just bought a Nokia Lumia 735 and it's all set up and good to go, then I go through the '4G Setup Procedure' for new sims and everytime there is a tick beside all the requirements: A phone that works on 4g, a 4g ready tariff and the latest 4g software on your phone. There is however each time I try, a question mark beside 'a 4g sim' and it is definitely a 4g sim - i even checked the code on it and it begins with 4g. I tried the Gurus, but the guy just told me to manually change the internet settings which I did and it made no difference. If anyone could shed any light it would be great. Cheers, Dave.

[MI5]

No need to go through set up as long as you have a 4g tariff, sim and phone, just text the word "active" to 2020 and save the settings that get sent back.

[Anonymous]

Silly question but is 4G available in your area? Check here http://www.o2.co.uk/coveragechecker

[Anonymous · Accepted solution]

Hi @Anonymous

Have you tried this?

 Edit: I "stole" this from 3 so replace that with O2

To enable or disable 4G on your phone:

1. From the homescreen, slide to the left to open the menu

1. Tap Settings

1. Tap mobile + SIM

1. Tap Highest connection speed

1. If you want to use 4G, tap it. If you just want to connect to our 3G network, just tap 3G