HTC Windows 8x - poor phone quality

[Anonymous]

Hi,

I have a 2 month old HTC windows 8x phone (in purpley blue), and already the phone looks worse for wear. All 4 corners of the soft outer layer of plastic have worn down to reveal the blue plastic shell of the phone. The same can be said of the usb connector at the bottom of the phone.

The screen is full of scratches already! Worse than my blackberry ever got in 2 and 1/2 years of using that! The paint is also starting to chip off volume buttons, power button and the sim card compartment.

Is there anything that can be done about this? If not, I warn others away from this poor quality phone!

[MI5 · Accepted solution]

Sounds very poor. I'd be inclined to contact HTC and see if it's a widely reported problem.

[Anonymous]

Dont have the new version of this (mine is the HD7) but not happy either.  From being given totally wrong advice from the so called 'guru' to now missing out on a free app that I need for my work because it doesnt come in a windows version (as with most worthwhile apps I have to say), and I cant upgrade any earlier than about 2 days after the offer of the free app goes out!!!  I have been with O2 for years......wont be after this contract runs out I can tell you.  My only choices now are either to buy an android phone (dont like iphones) or end up paying for the app.......thanks for your  loyalty Mrs Bell!! NOT

[perksie]

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@Anonymous wrote:

Dont have the new version of this (mine is the HD7) but not happy either.  From being given totally wrong advice from the so called 'guru' to now missing out on a free app that I need for my work because it doesnt come in a windows version (as with most worthwhile apps I have to say), and I cant upgrade any earlier than about 2 days after the offer of the free app goes out!!!

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Shame you didn't find the forum first!

You know you can cancel imside 7 working days do you if you got it online?