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Galaxy watch 4

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tash4
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on ‎13-12-2021 22:36

on ‎13-12-2021 22:36

I bought a galaxy watch 4 with an airtime / data plan. When trying to register this on my phone it is asking for an activation code. How do I obtain this activation code?

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MI5
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on ‎14-12-2021 11:47

on ‎14-12-2021 11:47

@tash4 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎13-12-2021 22:46

on ‎13-12-2021 22:46

@tash4 

It's probably needing you to scan the QR code.

Where did you buy the watch from, online or in store?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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tash4
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on ‎14-12-2021 11:25

on ‎14-12-2021 11:25

Hey, I ordered online. It is mentioning a QR code bit I don't have one 

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MI5
Level 94: Supreme
In response to tash4
  • 151660 Posts
  • 649 Topics
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Registered:

on ‎14-12-2021 11:47

on ‎14-12-2021 11:47

@tash4 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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tash4
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on ‎14-12-2021 12:38

on ‎14-12-2021 12:38

Thank you, I will do

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