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Galaxy Watch 4 - Upgrade contract with add on [watch line] or completely new phone line

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NotMI5
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on ‎25-12-2021 00:27

on ‎25-12-2021 00:27

Hello

 

I was going to buy a new galaxy watch 4 and was unsure if I should be choosing an upgrade or a new line with a new number?  The o2 salesperson doesn't seem to be so sure. 

 

thanks

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MI5
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on ‎25-12-2021 11:40

on ‎25-12-2021 11:40

@NotMI5 

You need a new line or else your phone will stop working and be useless to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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on ‎25-12-2021 01:44

on ‎25-12-2021 01:44

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎25-12-2021 11:40

on ‎25-12-2021 11:40

@NotMI5 

You need a new line or else your phone will stop working and be useless to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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NotMI5
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on ‎25-12-2021 13:17

on ‎25-12-2021 13:17

Thanks MI5 😊

 

Do you like my name? That's an homage to you.  Merry Christmas 🎅  🎄 🎁 

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MI5
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on ‎25-12-2021 13:21

on ‎25-12-2021 13:21

@NotMI5 

Yes, I did spot that mate wink

Merry Christmas 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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