Solved: Free watch

laura18 · ‎18-05-2020

how do I claim my free watch when I don't have a invoice as I done it threw 02 app when I upgraded

MI5 · ‎18-05-2020

You need to print your order from your recent orders in your MyO2.

If you choose to print it as a pdf you can save the file and attach it to your claim.

https://www.samsung.com/uk/galaxy-watch-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎18-05-2020

@laura18

You need to print your order from your recent orders in your MyO2.

If you choose to print it as a pdf you can save the file and attach it to your claim.

https://www.samsung.com/uk/galaxy-watch-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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