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Faulty Samsung galaxy 4 classic

Helenmooney
Level 1: Joiner
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Won't boot up or work

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MI5
Level 94: Supreme
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@Helenmooney 

Plug into charger and hold power + volume down for at least 30 seconds and see if it boots up then.

If not, contact Samsung to get phone checked out https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143190 Posts
  • 632 Topics
  • 27460 Solutions
Registered:

@Helenmooney 

Plug into charger and hold power + volume down for at least 30 seconds and see if it boots up then.

If not, contact Samsung to get phone checked out https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
285 Views