Early Upgrade

[Anonymous]

Hi i want to change to a Sim Only plan but have been told by online chat i cannot do this until my upgrade date even if i pay the terminaton fee!!!! is this correct?

[jonsie · Accepted solution]

Was this live chat. Once you pay off the handset (Refresh) you can either take out another contract or a sim only. Not sure why you were told otherwise.

[Anonymous]

that's what I thought but he insisted I couldn't change to sim only until the upgrade date. But he didn't answer my main question which was are the sim only deals fixed in stone because vodafone's deals are cheaper for what I need?

[jonsie]

You may get a discount or loyalty bonus but only by speaking to retentions, ie. call 202 and choose the option for leaving.

[Anonymous]

ok thanks jonsie.

[MI5]

As far as the deals being fixed, yes they are, ie you can't swap minutes for more data or anything like that.

[Bambino]

@Anonymous A good deal is only as good as the coverage you get from the network offering it.

[Anonymous]

@Anonymous Always go with the deal that suits you but check out other networks signal using payg cards before committing to any contract 

[Anonymous]

i've had a vodafone sim in my sons old lumia 640 for the last 2 weeks carrying it with me to see how their network is! and its about the same sometimes it's better sometimes O2's better But never lost signal on either phones. so looks like it's off to vodafone for me! £5 a month adds up over time. thanks everyone for taking time to  respond much appreciated.

[Curr946]

Best of luck.