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O2 Social Media Team
Posts: 1,244
Registered: ‎27-11-2013

Re: Denim/GDR1 for Nokia Lumia - Update

Me again!

Popping back with some additional details and to hopefully clear up some confusion, hope this helps.

What models are getting the 'full treatment' and which are just OS updates?
For the updates we have approved and sent back to Microsoft so far - that's the 520, 620, 625, 720 and 1320 - these are the newest updates to the Windows Phone operating system. They do not contain the full range of firmware updates such as the camera improvements that Denim is known for.

What updates are you waiting to receive for testing?
Okay... Deep breath! 530, 630, 635, 735, 820, 830, 920, 925, 930, 1020 & 1520

Will those be the full Denim updates?
Mostly yes, with the exception of the 820 & 920 which will receive a similar OS update to the aforementioned models.

When will you get them and when will we get to download it?
We don't currently have any ETA for receiving these from Microsoft but we'll be sure to keep you updated as and when that changes. Once we have approved the updates, we'll send them back to Microsoft to schedule it for release to customers - this typically takes 1-2 weeks after we approve.

Last words
I know waiting for these updates can be frustrating. I'd like to emphasise that we're sorting the testing out as soon as we get updates and sending them back for release - we're absolutely on the ball with these updates and will do everything we can to limit the time it will take for you to receive this, but some of the process is outside our control (eg, the update being scheduled for release to customers) and we'll do all we can to keep you in the loop.

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Level 3: Thinker
Posts: 68
Registered: ‎12-07-2012

Re: Denim/GDR1 for Nokia Lumia - Update

Thanks Chris. I don't believe the 1020 is getting the new camera updates as the processor is too old, see here: http://allaboutwindowsphone.com/features/item/20413_Clarifying_what_Lumia_Denim_me.php

O2 Social Media Team
Posts: 1,244
Registered: ‎27-11-2013

Re: Denim/GDR1 for Nokia Lumia - Update


@ianh wrote:

Thanks Chris. I don't believe the 1020 is getting the new camera updates as the processor is too old, see here: http://allaboutwindowsphone.com/features/item/20413_Clarifying_what_Lumia_Denim_me.php


Thanks Ian - the info above was the latest we've had from MS but we'll take that link away and keep our eyes open for any changes or updates to the info we've received.

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Level 15: Gaining a Reputation
Posts: 450
Registered: ‎17-07-2014

Re: Denim/GDR1 for Nokia Lumia - Update

Thanks @Chris_K - how often are the team chasing Microsoft for these updates though please?  Its a challenge for many people who have phones, are being hyped up and then getting a brick wall when it comes to expected dates.

 

I appreciate you are just the voice on behalf of O2 - I would be grateful of whatever can be found out.

 

Best regards

Windows 10|SurfaceBook2-512|Lego|Wheelchair Reviews
Sony Xperia ZX Premium (because I loved the Try The Tech phone so much)
Sony Xperia XZ
Level 1: Joiner
Posts: 3
Registered: ‎18-09-2012

Re: Denim/GDR1 for Nokia Lumia - Update

My 625 has been downloading and installing an update for the last 30 mins Smiley Happy, will see what happens when it finishes installing 

Level 3: Thinker
Posts: 102
Registered: ‎04-04-2012

Re: Denim/GDR1 for Nokia Lumia - Update

At the risk of side tracking this thread.

 

If you have a country variant phone you receive updates direct from Microsoft/Nokia, no fiddling or phaffing about ... just download and go.

 

Why is it so necessary for O2 to check the updates before sending them out? Perhaps the obvious answer is the O2 firmware on their phones means the OS needs some tweeking. To me this just throws up another question of why do O2 and other operators put different firmware of phones? What extra features other than a slash screen on start up does it bring? Perhaps they can't lock them without, who knows?

 

I'm not complaining at all, just wondering what its all about. Can any one enlighten me?

Posts: 87,111
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: Denim/GDR1 for Nokia Lumia - Update

Chris will give you the official company line on that.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Denim/GDR1 for Nokia Lumia - Update

[ Edited ]

>What extra features other than a slash screen on start up does it bring?<

Visual Voice Mail for O2 on Lumia supposedly needs something in the firmwares

Level 6: Acolyte
Posts: 165
Registered: ‎11-04-2012

Re: Denim/GDR1 for Nokia Lumia - Update

Used the Nokia software recovery tool to put my old 620 back to cyan have just downloaded the official denim update which was approved by o2 last,Thursday, and yes my 620 is 020-GB which means its o2 branded
Anonymous
Posts: 0

Re: Denim/GDR1 for Nokia Lumia - Update

Hi, Vodafone seems to have released it for 1520... Why are they getting preferential treatment?