cancel
Showing results for 
Search instead for 
Did you mean: 

Data charges. On a blackberry curve 9320

Anonymous
Not applicable

Hi, I'm a pay monthly customer and have just got this blackberry phone, I have the daily data allowance on my contract. But I don't understand why I am being charged random little amounts on my bill since I have the new phone? Or is it because I need to get one of the data bolt on's back on my contract? I only use WIFI. I have checked what other people suggested and it appears APNS are not set up to work any way and its WIFI enabled. Just wondering if anyone had any ideas really?

Message 1 of 9
2,758 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 94999 Posts
  • 611 Topics
  • 7092 Solutions
Registered:
Message 4 of 9
2,745 Views
8 REPLIES 8

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

If you don't have a Blackberry tariff you will be charged for the data used.

 

It should work out cheaper than paying for the daily data usage.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 9
2,756 Views

Anonymous
Not applicable

Thank you for your response, I did wonder if I needed a new blackberry tariff with the new phone, I took the contract out with a HTC phone so no longer have this phone. Will they be able to change my contract, it is nearly at an end (due to be upgraded in october) ? thanks again.

Message 3 of 9
2,747 Views

jonsie
Level 94: Supreme
  • 94999 Posts
  • 611 Topics
  • 7092 Solutions
Registered:
Message 4 of 9
2,746 Views

Anonymous
Not applicable

Brilliant thank you for the help!! new to these blackberries! :slight_smile: 

Message 5 of 9
2,743 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Let us know how you get on.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 9
2,725 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
How are you getting on with your new Blackberry sunkiss?

Did customer service help you out?

Cheers, Toby
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 7 of 9
2,718 Views

Anonymous
Not applicable

Your small amounts of data may be BBM?

 

Or Facebook updating etc.

 

 

Best bet is to call 202 as suggested and switch the data bolton to the blackberry one.

Message 8 of 9
2,717 Views

Anonymous
Not applicable

Thank you for everyone's help, I had a look on the o2 website and found that I can have a particular bolt on for my blackberry, so I have yet to add that to my account. Been working so have not yet had chance to get it added :slight_smile:

Message 9 of 9
2,703 Views