Data charges. On a blackberry curve 9320

[Anonymous]

Hi, I'm a pay monthly customer and have just got this blackberry phone, I have the daily data allowance on my contract. But I don't understand why I am being charged random little amounts on my bill since I have the new phone? Or is it because I need to get one of the data bolt on's back on my contract? I only use WIFI. I have checked what other people suggested and it appears APNS are not set up to work any way and its WIFI enabled. Just wondering if anyone had any ideas really?

[perksie]

If you don't have a Blackberry tariff you will be charged for the data used.

It should work out cheaper than paying for the daily data usage.

[Anonymous]

Thank you for your response, I did wonder if I needed a new blackberry tariff with the new phone, I took the contract out with a HTC phone so no longer have this phone. Will they be able to change my contract, it is nearly at an end (due to be upgraded in october) ? thanks again.

[jonsie · Accepted solution]

They should be able to sort out the bolt on for you. call them on 202.

[Anonymous]

Brilliant thank you for the help!! new to these blackberries!  

[perksie]

Let us know how you get on.

[Toby]

How are you getting on with your new Blackberry sunkiss?

Did customer service help you out?

Cheers, Toby

[Anonymous]

Your small amounts of data may be BBM?

Or Facebook updating etc.

Best bet is to call 202 as suggested and switch the data bolton to the blackberry one.

[Anonymous]

Thank you for everyone's help, I had a look on the o2 website and found that I can have a particular bolt on for my blackberry, so I have yet to add that to my account. Been working so have not yet had chance to get it added