Confused... No service on blackberry

[Anonymous]

So, I have a Blackberry curve 9360 and wi-if at home is BT. I am trying to set up my yahoo account on the e-mail but only option is to setup an enterprise account.... No idea what one of those is and although have tried entering details, that does not work either.... Just get a failed to connect to server message.

Have read help pages and it suggests contacting my administrator or WSP.... Is that O2 or BT?

Hoping someone can point me in the right direction...

[Anonymous]

Glad u mentioned that!! Can u go on my o2 and tell me the name of ur data bolt on? I have a feeling u may have just a standard one! 

Edit :can u tag me so that I know u came back please  

[Cleoriff]

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@Anonymous wrote:

Glad u mentioned that!! Can u go on my o2 and tell me the name of ur data bolt on? I have a feeling u may have just a standard one! 

Edit :can u tag me so that I know u came back please  

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Soooo @Anonymous  YOU better tag @Anonymous  so he know you came back.. #just saying

[Anonymous]

:

@Anonymous just ignore us! 

[Anonymous]

Lol.... All sorted! Well by 6th Jan it will be! Seems I was only on standard and not Blackberry after all! Thanks for your help...

[jonsie]

They can change it now manually if you ask them nicely. ...

[Cleoriff]

Good new @Anonymous  I am sure @Anonymous  will be pleased as well...:smileywink:

[Anonymous]

Not just yet...it's up to you @Anonymous but it should be changed in 24h! Not your next billing date...and yes it can be done! If they are changing just the bolt on it's 24h any advisor can change the date, but I suspect that they are doing a tariff transfer, managers can change it for within 24h too. Did the advisor mentioned any changes cost wise? 

[Anonymous]

I'll go back tomorrow..... There was no tariff difference, I saw the screen... He just ticked a different box....given I ordered a sim for blackberry in the first pace hopefully they will sort ASAP.... I was just too thankful to get it sorted at all today so didn't push....
Thanks for your help....Fingers crossed for the 24th!

[Anonymous]

I meant 24hrs lol....

[jonsie]

You're welcome. Hopefully you will be able to enjoy the phone then.:smileyhappy: