Confused... No service on blackberry

on 13-12-2014 16:46
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on 13-12-2014 16:46
Have read help pages and it suggests contacting my administrator or WSP.... Is that O2 or BT?
Hoping someone can point me in the right direction...

on 13-12-2014 16:54
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on 13-12-2014 16:54
Hi @Anonymous ,
That is for business accounts, not relevant to you.
this is all u need , follow the below path:
- Setup
- Email Accounts
- Internet Mail Account
- Accept EULA
- Other
- Enter Details
- Confirmation
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on 13-12-2014 17:17
Only problem I have now is that step 3 is not showing as an option .... Any ideas?
Much appreciated.

on 13-12-2014 18:07
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on 13-12-2014 18:07
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on 13-12-2014 18:42
What OS r u using 6 or 7? I'm using 7 and step 3 is when u enter your email address...
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14-12-2014 11:48 - edited 14-12-2014 11:48
The option you mention was showing but that was before I pressed something which totally restarted/refreshed my blackberry and it deleted all contacts etc....
But now it is not and don't know how to retrieve it.
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on 14-12-2014 13:04
@Anonymous is this ur first BB or do you have a BB id already?
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on 14-12-2014 18:02
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on 15-12-2014 14:55
So just try the I'd and you shouldn't have to set everything up again, if not I'll add all the steps but from the menu of my 9230.
Let me know how you get on
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on 21-12-2014 11:03
This might explain why bbm, email setup etc is not working at least!

