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Cancelling phone contract

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Anonymous
Not applicable

on ‎28-06-2016 08:48

on ‎28-06-2016 08:48

Hello all!

 

Just a quick question really. My phone contract was only a 12 month contract that I took out three years ago and so I have finished my contract long ago. My question is can I cancel this phone contract with out any termination fees considering I have finished my 12 months? I don't use the phone anymore and right now it is just bleeding money out of my account each month for something that I do not use or have the intention of using.

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MI5
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on ‎28-06-2016 10:13

on ‎28-06-2016 10:13

@Anonymous wrote:

Thanks everyone, let me clarify. I know that the money was going out; it ended a long time ago but the money was continuing to 'roll over' each month. Would I be able to cancel this without any termination charges, if I give them the 30 days notice?

No termination charges - Just the last 30 days to pay, as I said above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎28-06-2016 10:16

on ‎28-06-2016 10:16

Brilliant! Thank you! ^_^

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MI5
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on ‎28-06-2016 10:22

on ‎28-06-2016 10:22

No problem, Just leave your DD in place until you have confirmed the contract has ended.
If they try and bill you after the notice period you can claim the money back, but it is easier than trying to fight a default due to you cancelling the DD.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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