Can't set up picture messaging for nokia lumia 800

[kathrynewbie]

I've had my Nokia Lumia 800 for just over a year now and have never needed the use of MMS until recently. I have tried having the settings sent to my phone via O2's webpage which sends the settings, asks for a passcode which I enter correctly and then I get a message saying 'Couldn't change phone settings - Your phone's settings could not be changed'. I am just trying to figure out if I can actually send picture messages or not with the Nokia Lumia 800. Has anyone else had this problem? Any help on this matter would be greatly appreciated.

[Anonymous]

You may need to contact o2 on 202 contract or 4445 payg to have your account provisioned for mms.

Also check your apn settings.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

You do need to have data turned on in your phone to receive and send mms messages.

[jonsie · Accepted solution]

You should have Network Setup in your apps. Choose the relevant option from that.