cancel
Showing results for 
Search instead for 
Did you mean: 

Can I use my current sim card from my Alcatel Pixel 4 in my upgrade Nokia 3.4

Forrest18725
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Not chenged phones for a while so hope it's not a daft question

Message 1 of 3
580 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@Forrest18725 

You can use your sim in any phone you like.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
578 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@Forrest18725 

You can use your sim in any phone you like.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
579 Views

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

Most sim cards these days can be adjusted to different sizes:

Solved: sim card - O2 Community

But, if yours can't be converted and you need a different size, 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

If you get a new sim, you'll need to do a sim swap from your old sim to activate the new one.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
577 Views