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Blackberry

Anonymous
Not applicable

I have got the display showing "sim not provisiond2" on my Blackberry. I spoke to somebody who advised me that because I had not used the device for some it went out of use. She told me that she would reinstate it including the £45.56 that was not used. She informed me that within 24 hyours it would be up and running and that money be still be able to use for pay and go. She told me she would send me an e-mail confirming her actions. That was on 11/11/2016. Please respond.

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jonsie
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You need to call them again I'm afraid. This is a customer forum so you also need to remove your details.

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MI5
Level 94: Supreme
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Make sure you make a chargeable call every 6 months or else the same will happen again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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Hey @Anonymous Did you manage to sort this out in the end or do you still have any questions?

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