cancel
Showing results for 
Search instead for 
Did you mean: 

Blackberry bolt on for Z10 AGAIN!!

Anonymous
Not applicable

Hi all,

I have just got a message from O2 that my Z10 is a Blackberry phone and needs a bolt on for data and BBM to be working. It was working until now without any bold on and I'm not paying to O2 any additional charge except the £10 on pay as go. Anyone has the same troubles on pay&go??

Message 1 of 6
3,748 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 2 of 6
3,725 Views
5 REPLIES 5

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

You don't need a BlackBerry bolt on for the Z10 despite any message you have received.

Message 2 of 6
3,726 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
I concur ^^^.
Not needed so message sent in error.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
3,697 Views

alan1yandell
Level 1: Joiner
  • 21 Posts
  • 4 Topics
  • 0 Solutions
Registered:
Yes message was sent in error,Seems that some one should sort that out,obviously they still think all Blackberry's still need the BB bolt on, but that only applies to OS 7 versions and under and not to BB 10 phones.Even on there PAYG bolt on page they state BB's need a bolt on to get BBM and Email which should state only for
Message 4 of 6
3,582 Views

alan1yandell
  • 21 Posts
  • 4 Topics
  • 0 Solutions
Registered:
version BB OS7 and under and not BB10.Get your act together O2 and update the info as it is confusing for customers
Message 5 of 6
3,579 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Toby Could this be fed back to the web team?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
3,573 Views