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Blackberry Bold phone

Anonymous
Not applicable

on ‎03-01-2014 16:46

on ‎03-01-2014 16:46

My Blackberry Bold is currently not sounding a ringtone for an incoming call although the profile seems set correctly. All I get is a buzz! Can anyone suggest how I can re-establish ringtones for incoming calls?

Mick

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MI5
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on ‎03-01-2014 16:49

on ‎03-01-2014 16:49

First thing to try is a battery pull with phone switched on.
Assuming you haven't deleted or moved your chosen tone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

‎03-01-2014 16:49 - edited ‎03-01-2014 16:52

‎03-01-2014 16:49 - edited ‎03-01-2014 16:52

What happens if you choose one of the other profiles?

What happens if you change the ringtone sound?

Are you getting any notification noises at all or is just the ringtone that isn't working?

 

Oh and which Bold is it? 9000, 9700 or 9900?

 

Edit: Do you have an app called "One Touch Flashlight" installed? As MI5 correctly states, a battery pull should fix the issue but it might re-occur if this app is installed.

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