Blackberry 9900 dead

[Anonymous]

My daughter was using her phone last night to wake to find that it was off and wouldn't switch on, tried another battery which we know is charged but nothing. What i hae noticed is that there is a slight red light/led behind the center button that goes off after a while once the battery is put back in. Can anybody help????

[Anonymous · Accepted solution]

Hi.


Try ;



- Remove the back cover of the BlackBerry.

- Remove the battery for one minute.

- Hold the red "End" button down and replace the battery. This should now stay lit.

- Hold down the green "Call" button for a moment, then the red "End" button.

- Alternate pressing these buttons until the hourglass icon appears on the screen.

- The handset should now boot successfully.


You may need to seek assistance from Blackberry Support or 02 Repairs if under warranty.

http://uk.blackberry.com/support.html

[viridis]

Did that work for you op?