Blackberry 9360 keeps freezing, says memory error and keys stick

[Anonymous]

Ive had my Blackberry 9360 curve since February and the keys stick i thought they would loosen up with use but they havent also it freezes and keeps coming up with a memory error and suggest deleting languages i dont use ive used a new memory card yet its still doing the same thing ive got the latest updates please can anyone offer me any advice

[Anonymous]

Sounds to me like you have two issues?

When you say buttons sticking I assume you mean they do not depress after use?

If the phone was new and you have not split anything on the keys then I would be sending it back for repair which will be under warranty.

With regard to the other issue and not having a lot of Blackberry experience I again assume you have deleted all that can be deleted? Have you got memory set to go to a new SD card and delete from the memory on the internal HD?

[MI5 · Accepted solution]

Pulling the battery with the phone ON will dump all the temp files and clear the cache. Might help with the memory errors but sticky keys sounds like a hardware issue.