30-04-2015 11:01 - edited 30-04-2015 11:04
30-04-2015 11:01 - edited 30-04-2015 11:04
Hello,
As you have already seen the title I assume you might know what I am talking about, if not I'll explain anyway. To access the Internet on my phone I use my own home WIFI yet recently I have been charged for using my own Internet. What I mean by this is, when I am browsing the Internet VIA my own WIFI 02 also charges me data being used. This has Never happened before and has only started 3 days ago out of all the time I've been with 02, which was probably over a few years. I'm not sure why this is happening as nothing has changed on my end, but I am quite frustrated at this. Every now and then a message box notification appears telling me it has used £1 or something along the lines of that. The only way to stop this is turning off my "Mobile Network" connection (02-UK) and when I do that I'm not going to be able to receive calls, or call anyone with it being disabled, so what is the point of that If I cant use it? If you keep this up I am likely to change providers.
Before you suggest the following ; "Turn Data Services off which can be found at Mobile Network Options" then it will not let me access my own WIFI even whilst still currently being connected to it. Nothing helps, so what can I do to fix this? Or is this a new thing that has been introduced?
Solved! Go to Solution.
on 30-04-2015 21:43
I do need to check it when I'm back at work on Saturday because pay and go is not my area of expertise but if it's like pay monthly it will need a BlackBerry bolt on, and I remember seeing a specific one for pay and go. I have a feeling you are on to something my fellow BlackBerry fan @aldaweb. Only BlackBerry 10 can use the new generic data bolt ons, BBOS7 or early need the BlackBerry bolt on.
My guess is that the wifi connection dropped, and because there is no BlackBerry bolt on it's charging using Web daily, wich is £1.00 per day.
on 30-04-2015 23:00
on 30-04-2015 23:07
on 30-04-2015 23:07
30-04-2015 23:53 - edited 30-04-2015 23:54
on 01-05-2015 08:41
on 01-05-2015 08:41
on 02-05-2015 09:58
Hi again @Anonymous
I have now confirmed and yes, you need a BB bolton.It's 5.00 per month and it gives you 500mb.
As for the charges, something is dropping your connection and you connecting to the network....
I have a 9320 that is being used with no sim card, just over wi-fi for the last 6 months and I can connect ok with no issues.