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Balance

Syl1656
Level 2: Apprentice
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Hi! I have purchased a bolt on of 100min for £3 and it says to see remaining minutes send BALANCE to 20202.

However when I do this...nothing happens at all.

Also they do not appear in my02 app.

Can anyone help, please?

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MI5
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@Anonymous wrote:

Hi @Syl1656

 

20202 is for contracts only,that is why you are not getting a response

To check Bolt on balances you need to use one of these options. Hope this helps slight_smile

  • Calling 4444 (option 2)
  • On My O2 or
  • Texting BALANCE to 2020.

 


21202 for PAYG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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MI5
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I know it's one for one or the other wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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So what is it actually for PAYG then?

Veritas Numquam Perit

Girl in a jacket
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jonsie
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jonsie
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Anonymous
Not applicable

You can tell I'm on an unlimited tariff....LOL

but the little bullet points where taken from the Pay and go department and it says 2020...I don't have a pre pay sim to hand or I would try it...

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jonsie
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@Anonymous wrote:

You can tell I'm on an unlimited tariff....LOL

but the little bullet points where taken from the Pay and go department and it says 2020...I don't have a pre pay sim to hand or I would try it...


Me to but I also have a P&G sim. 

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perksie
Level 69: Guiding Light
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I'm sure it's the other way round:

"To get your current balance sent straight to your mobile, just text the word "balance" to the following numbers:
21202 - Pay Monthly
20202 - Pay & Go"

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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@perksie wrote:

I'm sure it's the other way round:

"To get your current balance sent straight to your mobile, just text the word "balance" to the following numbers:
21202 - Pay Monthly
20202 - Pay & Go"


Correct @perksie as I said. ...Hero

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