Balance

[Syl1656]

Hi! I have purchased a bolt on of 100min for £3 and it says to see remaining minutes send BALANCE to 20202.

However when I do this...nothing happens at all.

Also they do not appear in my02 app.

Can anyone help, please?

[perksie]

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@Anonymous wrote:
I didn't say all of them, this is in relation to text & web

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If you continually repeat what has already been said you are simply confusing the thread, give it a rest.

[Anonymous]

I'm just backing up my words with links & expanding there's nothing wrong in that & I will post what like & think it helps & I don't need to give it a rest thank you

[Syl1656]

OMG! Wish I'd never asked...

[Cleoriff]

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@Syl1656 wrote:
OMG! Wish I'd never asked...

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No worries @Syl1656. You had your answer about cost to phone 4445 back in the thread....:smileywink:

[Syl1656]

😉

[Anonymous]

No need to think that at all @Syl1656

[jonsie]

Costs for any tariff are shown in my O2 under charges for calls outside allowances. It really is that easy.

[Syl1656]

Not easy as that at all, I am not a complete numpty.
If you read my post correctly you would know that I am not looking for charges but remaining minutes from a bolt on...which show on laptop but not my mobile devices. Plus myo2 app does not have a section for 'calls outside allowances'

[jonsie]

strange...by following the links I get this

[Anonymous]

Hi @Syl1656

20202 is for contracts only,that is why you are not getting a response

To check Bolt on balances you need to use one of these options. Hope this helps

• Calling 4444 (option 2)
• On My O2 or
• Texting BALANCE to 2020.