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B1ackberry 9320 has g0ne wr0ng

Anonymous
Not applicable

Having a bad day with techn010gy, my new B1ackberry 9320 has g0ne wr0ng, the screen is b1ank m0st 0f the time & when the h0mesreen d0es sh0w n0ne 0f the keys w0rk, & the 1ight at the t0p is usua11y f1ashing 0range, 0r static green! Text & emai1s are getting thr0ugh but I am unab1e t0 read them???? 0h, & as y0u can see, s0me 0f the keys 0n my 1apt0p are n0t w0rking!Smiley Frustrated P1ease can any0ne he1p, thank y0u!!

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MI5
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I think you need to talk nicely to Santa ;). For the phone, pull the battery out with the phone turned on. This will reset everything and may help. As for the laptop, you probably need a new keyboard. Both faults are symptoms of water damage so stop using your tech in the bath slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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Thank y0u, pr0baby true ab0ut 1apt0p as it's rea11y 01d t00, but this is a brand new ph0ne, best take it back t0 02 sh0p! Thanks again, & Merry Christmas 😉
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