Solved: Re: Active Diverts

Anonymous · ‎23-10-2014

When I make a call my phone says it has active diverts, but when I check in phone settings it tells me I have no diverts. How donI resolve this?

MI5 · ‎23-10-2014

It means answer phone is turned on. Dial 1760 to cancel it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-10-2014

It means answer phone is turned on. Dial 1760 to cancel it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-10-2014

Dialling ##002# will cancel all diverts.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎23-10-2014

Thank you -sorted

jonsie · ‎23-10-2014

Nice one

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-10-2014

Anytime

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-10-2014

Glad it's sorted @Anonymous
Remember to return to your discussion to mark a post as your solution, find that button on each reply you receive.
Great advice guys!

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