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2 deposit

Sprout25lfc
Level 1: Joiner
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Hi so I paid £20 pound deposit for a tablet that I then got told I can't have due to not having no photo I'd so o2 stop the contract and said I'll get my deposit back but this was 3 weeks ago and nothing has come back

 

 

 

Also I tried for another tableand paid £25 and got rejected and also not had that deposit back. I've phone o2 and all they said is withing 5 days but this was 2 weeks ago

Any suggestions 

 

 

 

 

 

 

 

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madasaf1sh
Level 78: King of Kings
  • 12127 Posts
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@Sprout25lfc 

 

You need to speak to your bank, as o2 wont have the funds, they will be pending with your Bank. 

 

It usually takes 24hrs to 7 days but it can take as per the card issuers rules between 30 and 60days. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12127 Posts
  • 69 Topics
  • 3232 Solutions
Registered:

@Sprout25lfc 

 

You need to speak to your bank, as o2 wont have the funds, they will be pending with your Bank. 

 

It usually takes 24hrs to 7 days but it can take as per the card issuers rules between 30 and 60days. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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