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0845 numbers

Anonymous
Not applicable

I have just tried to call an 0845 number, it is FREE . . the automated message says is is FREE, yet i am directed to the Pay & Go Top UP Service !! . . despite being on a £15 big bundle, not big enough it seems for the 02 Fat Cats who want to squeeze yet more from its customers !!!   ABSOULETLY PATHETIC !!!!!!!

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MI5
Level 94: Supreme
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Registered:
Numbers beginning 084 and 087 are general service numbers for contacting organisations.
They are not free from mobiles but are from some landlines.
The only free numbers from mobiles are 0800 and 0808
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119662 Posts
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  • 17508 Solutions
Registered:
Numbers beginning 084 and 087 are general service numbers for contacting organisations.
They are not free from mobiles but are from some landlines.
The only free numbers from mobiles are 0800 and 0808
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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madasaf1sh
Level 49: Rootin' Tootin' 
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Registered:
o2 do have some free 0845 and 0870 numbers
http://www.o2.co.uk/popups/free-numbers

But like all other Mobile and Landline operators you get charged for calling all other 0845 / 0870 number. You also need to have credit to pay the access charge of x per minute and then x per minute is the service charge all explained here:

http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
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Anonymous
Not applicable

IT IS NOT FREE!! £27 for 58 minutes

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MI5
Level 94: Supreme
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Registered:
Yep, we know.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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