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how poor is o2 insure

burga
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k i have waited over 3 week to recieve a replacement N930, got sent a N625, w d f , still waiting, no contact, feel massively fobbed off, anyone who wants let me know im willing to take them to court for breach of contract....would like other cases,,

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MI5
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Might be worth you trying complaints first?
http://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Might be worth you trying complaints first?
http://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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I do think you need to email a complaint first, may save you some stress and worry.

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MI5
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I would for sure.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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If the phone is just as good and with near enough the same specs and screen size with minor missing features, I wouldn't worry about it. Otherwise, I would call them or go into my local o2 store,'and try to sort it.

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