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divert calls

Anonymous
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Hi - I want to divert calls from my pay as you go  O2 number to a landline number when I am unavailable - can anyone explain how this is done as I keep getting a message saying the forwarding number is not set for All Calls - I have a blackberry

Thanks for any advice

 

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jonsie
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From the chat line: Note that website is currently being updated....we all know the reality of that! {56 DF716 A 9729 4 F69 B212 8 F7549 BFF39 E}

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Anonymous
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jonsie
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Message 3 of 16
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MI5
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As jonsie says - because you cannot be billed (or have minutes taken from your allowance) it's not possible on PAYG.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 16
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Anonymous
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Hi Guys.

Thanks for the clarification.

I've not had to use 'diverts' but you would think it would suggest its not available in the link.

Does it's say something within the main T&C.

😞
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Anonymous
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Looks like another old out of date page to me
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Anonymous
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I've had a look around the Net and here in the O2 page and cannot find anything official

@Toby could you clarify and point towards anything official. slight_smile
Message 7 of 16
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MI5
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Not believing jonsie & myself then...... ? wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 16
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adamtemp64
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Many threads on this community confirm it where payg users have tried and it fails just search the community

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 16
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Anonymous
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Lol Rich.

My post has glitched.

I did write "I'm not doubting the experienced members who have posted as they are full contract account holders, but the information needs to be available so people who choose Payg know what features they cannot take advantage of"

Message 10 of 16
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