Solved: Why is data suddenly draining on my Nokia Lumia 62...

Anonymous · ‎10-05-2013

Hi

I am now on my second month of using Pay and Go Go Go and get 250MB of data a month.

The first month was fine - used facebook, emails etc and it went down gradually.

This month my data has disappeared within a week and I can't work out why - have not been using it any more than I did the first month,.

Contacted 02 support and they said an application could be running continuously but can't work out what that is.

Does anyone have a Nokia Lumia 620 and had a similar problem?

Thanks

MI5 · ‎10-05-2013

You'll need to check your data usage to see where its going. If there is no facility on your phone look for an app in the app store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎10-05-2013

PS I was advised by 02 web support to turn off mobile data but this isn't the answer. I want to access the web at any time but need to work why it all drained so suddenly.

Thanks

MI5 · ‎10-05-2013

You'll need to check your data usage to see where its going. If there is no facility on your phone look for an app in the app store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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