O2 Sim & 950xl

[Anonymous]

Hi,

I was just looking to see if anyone else has or has had the same issue I am having with my O2 Sim and my 950xl and if it can be fixed (I'm assuming it's related to O2 and/or the sim itself)?

On the phone if you go into settings - extras - network services, there is usually a few network/sim related options such as total talk time counter, option to set call forwarding and such but currently as soon as I try to go into the network services section it goes to open it up and I see it briefly for a second and it spits me back out to the extras screen.

I have put in another sim card from another network and I have no issue, I can get into the network services section perfectly and do what I have to do. So something is a miss with my sim or it may be something not supported by O2?

Any help would be most welcomed. Thank you.

[MI5]

Try a new sim first to rule it out.
Pop into any o2 shop and they will swap it for free.

[Anonymous]

Just tried two O2 sims and same issue.

[MI5]

Is it a PAYG sim?

[Anonymous]

Yes, my sim and the two I tried are all PAYG.

When I stuck in a PAYG EE sim I don't have this issue, allows me into the menu fine.

[MI5]

Only thing I can think is that o2 don't support those features, like call forwarding, on PAYG.

[Anonymous]

I'm starting to think it might be O2 not supporting the Windows range. Come to think of it, I could setup call forwarding etc. with the same sim on an old Samsung.

I can see briefly for the second it shows me before spitting me out, the likes of the total call counter is working and is keeping a count of total call time so it seems to be functioning, just won't let me in to get at the other options.

Looks like I might have to give O2 a ring tomorrow which I didn't really want too.

[Curr946]

These options are available on my 950, I assume it's because your payg

[MI5]

So do I.

[Marjo]

Hey @Anonymous Did you find out more info on this in the end?