Re: waiting in a chat line and I am bored

Anonymous · ‎06-11-2016

any one been waiting???

MI5 · ‎06-11-2016

Yes, quite a few over the last week have been struggling to get through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-11-2016

We were told the issues had been resolved and there would be no long wait times....but apparently they now must have staff shortages . You have to persevere @Anonymous

Veritas Numquam Perit

MI5 · ‎06-11-2016

Maybe everyone went on vacation?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-11-2016

but sat here waiting for someone with no knowledge of how long its going to be is ridiculous. Not like I can call and find out.

MI5 · ‎06-11-2016

Understand you but can't help unfortunately....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-11-2016

@Anonymous wrote:
but sat here waiting for someone with no knowledge of how long its going to be is ridiculous. Not like I can call and find out.

We know...but as said we are all customers like yourself...so would have no idea of wait times...sorry..

Veritas Numquam Perit

MI5 · ‎06-11-2016

Now if o2 would keep us updated with issues.........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-11-2016

@MI5 wrote:
Now if o2 would keep us updated with issues.........

Given up hoping for that....

Veritas Numquam Perit

MI5 · ‎06-11-2016

Little things could make so much difference!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.