problem accessing media message attachement

Anonymous · ‎14-08-2015

Hi, I've logged on to look at a media message attachement I've been sent - but I cant open it. it just says theres an attachment there but doesnt say how i can open it. Please give me some advice! Thanks Rachel

Cleoriff · ‎14-08-2015

Hi @Anonymous

You need to turn on mobile data to get the MMS

Welcome to the forum by the way....:smileywink:

Veritas Numquam Perit

jonsie · ‎14-08-2015

Were you sent a pin to view the attacment online?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-08-2015

Make sure it's from a source you know.
If you don't know who sent it, just delete it.
Many scams are started in this way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎14-08-2015

The Stagefright Exploit is delivered by MMS, so as @MI5 has said, if you don't know who it's from, delete it. Here's a guide about the exploit: http://www.digitaltrends.com/mobile/android-stagefright-mms-hack-news/

I DO NOT WORK FOR O2

Anonymous · ‎14-08-2015

Sounds malicious

Bambino · ‎14-08-2015

950 million Android phones are vulnerable. If you use Google Hangouts and you haven't got it set up correctly, you don't even have to open the infected MMS and it could corrupt your phone.

I DO NOT WORK FOR O2

jonsie · ‎14-08-2015

Scary, good advice guys.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎14-08-2015

@jonsie wrote:
Scary, good advice guys.

What he said.... (and good link @Bambino)

Veritas Numquam Perit