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KK90
Level 1: Joiner
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How can I connect with O2 when my service are stopped
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MI5
Level 94: Supreme
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@KK90 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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tomasz5
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How I can change my contract from device plan to sim only
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O2Lorna
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If you are at the end of your contract you can upgrade via myo2 to a sim only plan.
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Bambino
Level 84: Resplendent
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@KK90 

You can reach the Payment Management team on 0800 902 0217. It’s a free call

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

You can try calling using Skype - Free to download - Free to call 0800 numbers

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I DO NOT WORK FOR O2



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