o2 on line account

[Anonymous]

What happened to the view all my activity ie texts sent, recieved, and phone calls recieved and sent?

I lost my mobile but got a new sim but none of my numbers were on the new sim Boo Hoo! 

[jonsie]

You can check all numbers dialled and texts sent in My O2 by downloading copies of your bills. It won't however tell you the name of the contact. Was your phone not backed up? If it was an android phone you may find your contacts backed up to Google.

[Cleoriff]

I wasn't sure whether @Anonymous got a new phone and sim? They said they lost their mobile and got a new sim

[jonsie]

If they had an O2 mobile before then (presuming it's pay monthly) they can check previous bills or if the old phone had been backed up then the contacts should be retrievable.

[Cleoriff]

Yes I realise that @jonsie...but you have the ability to read between the lines and... I don't..

ie...new sim...new phone...new phone and sim....??  Sadly, I couldn't get past that conundrum....Go you....

[MI5]

There is no way on earth that anything you had saved on the old sim would ever miraculously appear on a new one.
You need to back your contacts up to Google or other cloud service to be able to retrieve then easily in future.

[gindygoo]

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@Cleoriff wrote:

Yes I realise that @jonsie...but you have the ability to read between the lines and... I don't..

ie...new sim...new phone...new phone and sim....??  Sadly, I couldn't get past that conundrum....Go you....

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[jonsie]

Maybe not the place to say it, but please people, do not store contacts on your sim card. A sim can fail at any time. Always store on the phone and back up regularly, one day you will be so glad you did.

[blissgirl]

I've got mine backed up on google mail

[jonsie]

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@blissgirl wrote:
I've got mine backed up on google mail

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Way to go! Mine are backed up to Gmail,  Drive, Evernote and even icloud from when I had the misfortune to own an iPhone.