cancel
Showing results for 
Search instead for 
Did you mean: 

finally got my pac code - yippeee i am free

Anonymous
Not applicable

I tried to call "upgrades" to get a new phone and it tooks over 6 hours to get through. By this time i was so fed up i wanted to leave ( out of contract ). It took another 3 hours of calls, live chat and emails to get a pac code - and the compensation for over 9 hours of trying to communicate to a mobile communications company and being a customer for over 4 years............ I new phone and connection deal that was worse than if i had popped into my local carphonewarehouse. appalling service and o2 tries its hardest to make you not cancel.

 

But if i go through to sales and make a purchase, guess what? i get through in under 5 seconds.

Message 1 of 12
1,178 Views
11 REPLIES 11

MI5
Level 94: Supreme
  • 143445 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Hope you have a good mower wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 12
305 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered: