big bill

[Anonymous]

hi i got a big bill for over £500 and ive not used my iphone 4 that much theyve sent me 3 bills in the space of one month i then asked if i can change my number they said yeah i can all i needed to do is get a new sim witch i did and told them i get a new sim they storted it out and now my iphone 4 is blocked i cant get anyone to phone me so now all the jobs ive applied for i dont get now 😞 i asked them why is it  so high they said i havent paid a bill when i paid my last bill in jan 

[Anonymous]

Not sure all the story/facts are available to us to help. The original post seems very disjointed.

[Anonymous]

they put my monthly bill up to £36 insend of what i started with i had 500 mb and they to it up to 1gb my monthly paymeant was £26 a month but theyve desided to put it up :s 

[Anonymous]

when i lost my phone i have to pay for it thats what they chagering me with

[jonsie]

They don't charge for lost phones as the phone is yours when you take a contract out. They would charge for a replacement but you can buy a phone yourself and just put your contract sim into it. I suspect it's because of a missed payment that they want full payment before reconnecting your account.

[perksie]

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@Anonymous wrote:

when i lost my phone i have to pay for it thats what they chagering me with

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Two whole pages and you have only just told us that, it's very difficult to advise you without the full story.

[Liquid]

I thought if you lost your phone it was tough luck and you just had to get a new one.

I've never heard of them breaking the cost down of a new one into your bills.

[perksie]

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@Liquid wrote:
I thought if you lost your phone it was tough luck and you just had to get a new one.

I've never heard of them breaking the cost down of a new one into your bills.

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Perhaps they just ordered one thinking they were free?

[Liquid]

Ouch two contracts.

Op would of lost the original contract number though?:/

[Anonymous]

i got my bill after i lost my phone it was only £26 then when i lost my phone my bill was £500 i asked why and they didnt give me much infor i orderd a new sim and ask about a replace meant they i was to blame that i lost my phone and my bill went up they orderd me a new sim but said i have to pay £500 to be put back on :s then said if i pay £250 ill be back on but ive no phone they said i cant get a new one till next year

[Liquid]

So its £500 to end your contract is it? So you could get a new phone?

Or someone has made £500 worth of calls on the phone you lost?